This online store is maintained, operated & fulfilled under exclusive license by UNCSA to Camel City Goods Co. Camel City Goods is an apparel company based in Winston-Salem, NC. All of the products are designed in-house by Airtype. The University receives a portion of all sales of licensed merchandise.
We are thrilled to have the opportunity to offer boutique quality threads and accessories for alumni, staff and students of UNCSA. The majority of our clothing is manufactured in the US or with domestic materials, and screen-printed using vintage soft inks.
UNCSA LOGO: Created by Airtype and inspired by Didone or modern style typography, the mark's aesthetic carries an air of refinement consistent with UNCSA's heritage, while exhibiting the forward-thinking attitude of the conservatory's faculty and students.
All orders are prepared and packed within two business days of payment. Orders are shipped out every weekday, Monday through Friday, except holidays.
Items are shipped via USPS First Class or Priority mail. Estimated (domestic) delivery time is 3–5 days. At this time we only ship within the US/Canada. Express/Overnight shipping is not currently available. Please note: Priority mail delivery timing estimates are provided by USPS and are not guaranteed.
Questions about the status of your order? You can contact us via email at email@example.com or call (336) 422-7028.
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. That said, we are happy to assist in locating the package if it does not arrive in a timely fashion.
Free local pickup is no longer available through the website, but if you are a UNCSA student or are local to Winston-Salem, NC and would like to pick up your order without shipping costs, stop by the Camel City Goods shop or call 336-422-7050 to place a phone order.
Camel City Goods
1004 Brookstown Ave
Winston-Salem, NC 27101
*Bring your order email receipt and a photo ID to claim your order.
If you are unhappy with your purchase for any reason, you may return the items postmarked within 14 days of receipt for a refund, provided they are returned unworn, unwashed and with all original tags.
If a full refund is requested, we will promptly refund the purchase price upon receipt of the returned item(s). There are no refunds on items damaged in shipping. You must file a claim with the carrier.
Send returns/exchanges to the following address:
1004 Brookstown Ave.
Winston Salem, NC 27101
We will notify you via email when your return has been processed (3–5 business days). Contact us at firstname.lastname@example.org.
If you would like to simply exchange your item, contact us (email@example.com) to arrange a return of your original order. Once we receive your return package, we will notify you and ship your replacement item(s) out directly.
Non-wearable items are non-returnable.
We accept Visa, MasterCard, American Express, and Discover Cards. Shop Pay is now also accepted as a payment type. Only NC residents are charged sales tax unless otherwise noted.
The security of your personal information is critical to us. When you enter sensitive information, such as credit card numbers on our order form, we encrypt the transmission of that information using bank-level 256-bit SSL certificate protection.